How AI Advancements are Enhancing NetSuite’s Functionalities

by | Oct 26, 2024 | NetSuite Fundamentals | 0 comments

NetSuite recently unveiled a series of innovative AI-driven features aimed at enhancing everyday business operations. These new capabilities introduce not only fresh functionalities but also refine existing tools, helping employees streamline their work processes and make more informed decisions. Importantly, NetSuite integrates these AI enhancements without adding any additional costs for customers. 

Centralized AI Benefits 

NetSuite’s AI-powered tools leverage comprehensive business data to provide more efficient solutions than isolated point applications. Centralization allows organizations to access data across all their operations, leading to better insights and more automated processes. By embedding AI directly into the platform, NetSuite helps businesses harness the full potential of their data, boosting operational efficiency. 

The platform’s focus on “Suiteness” emphasizes the importance of connecting workflows, data, and employees within a single system. This interconnectedness ensures that businesses can extract meaningful insights from their entire data ecosystem, facilitating effective decision-making. With AI handling complex data processes, employees can focus on strategic tasks, improving overall productivity. 

Enhancements for Financial Teams 

Financial teams can expect several AI-powered tools to streamline their workflows. One key addition is the Financial Exception Management tool, which analyzes transaction volumes to identify anomalies that deviate from expected patterns. This tool consolidates alerts for journal entries, invoices, and sales orders, providing suggestions for corrective actions. By automating anomaly detection, finance teams can conduct audits more efficiently and ensure financial integrity. 

Another useful feature is the Bill Capture module, which uses optical character recognition (OCR) to automatically populate bill records. Upcoming enhancements will enable it to manage vendor bills from various countries, accommodating diverse formats and languages. This development will simplify billing processes for organizations with international operations, ensuring compliance with different regulatory requirements. 

Generative AI will also improve NetSuite’s Enterprise Performance Management (EPM) tools. Narrative reporting features are being upgraded to generate written reports and visualizations that analyzes company performance. Finance staff will have the ability to refine AI-generated narratives, saving time compared to traditional reporting methods. Automating report generation will allow finance teams to focus on strategic analysis instead of manual data compilation. 

In addition, NetSuite’s Planning and Budgeting module will use generative AI to provide insights into financial plans, forecasts, and variances. The Intelligent Performance Management (IPM) feature will continuously monitor these plans, identifying trends and anomalies. AI-generated insights will offer explanations alongside the findings, giving stakeholders valuable context to guide their decisions. 

Streamlined Analytics with AI

NetSuite’s SuiteAnalytics platform will receive enhancements through an AI assistant that converts text prompts into insightful summaries and visualizations. This assistant pulls relevant data from workbooks, making it easy for users to generate meaningful analytics. Users can also customize these insights to meet their specific needs, improving the accessibility of data analysis. 

The NetSuite Analytics Warehouse will feature a similar AI assistant, powered by Oracle Analytics technology. This assistant can generate visualizations in nearly 50 formats and includes an “Explain” function to provide context for analytical results. These features simplify the analytics process, allowing businesses to derive actionable insights without requiring extensive data science expertise. 

Additionally, the Analytics Warehouse will introduce prebuilt AI and machine learning models that offer critical performance insights, such as predicting customer churn and inventory stockouts. These models empower organizations to address potential issues proactively, enhancing operational efficiency. Importantly, these changes will not impact the NetSuite certification cost

Empowering Development and Customization 

NetSuite is also enhancing its platform for developers and administrators with the introduction of a generative AI SuiteScript API. This tool will support the creation of custom SuiteApps to meet unique business requirements. With this API, developers can integrate AI capabilities into their custom solutions, enhancing the platform’s flexibility and adaptability. 

The Oracle Code Assist tool will further streamline the development process by generating code for customizations. It will also provide quality assurance by testing and analyzing code. By automating repetitive coding tasks, developers can focus on higher-level problem-solving and innovation.

Additionally, NetSuite will launch Prompt Studio, allowing system administrators to refine the quality of AI-generated content. With this tool, administrators can customize response formats and tones to align with their organization’s communication style, ensuring that AI-generated communications resonate with users and stakeholders. 

Performance Improvements and Future Plans 

With all NetSuite customers now operating on Oracle Cloud Infrastructure, the platform plans to transition to Oracle Autonomous Database. This move promises improved system performance, as the database will have self-optimizing capabilities, enabling faster problem resolution and more dynamic operations. The autonomous database can self-provision, self-tune, and self-patch, making it a powerful tool for maintaining system efficiency. 

To help customers maximize their use of these advanced capabilities, NetSuite will provide expert support for building, configuring, and optimizing AI functionalities. This initiative ensures that businesses can fully leverage the platform’s AI-driven features to achieve their strategic goals. 

Commitment to AI Integration 

NetSuite’s rollout of AI features reflects its commitment to embedding AI throughout its platform. This strategic direction empowers users to accomplish more and take full advantage of the platform’s advanced capabilities. As businesses continue to embrace digital transformation, NetSuite’s focus on AI integration will play a critical role in enhancing operational efficiency and driving future growth. 

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