Optimizing Forecasting & Demand Planning in NetSuite

A Data-Driven Approach to Inventory Visibility and Planning Accuracy

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Client Background

The client is a multi-departmental team working within a manufacturing and distribution organization, focused on enhancing operational planning through more precise forecasting and demand planning. With inventory variability and fulfillment timelines impacting both customer satisfaction and financial planning, the team recognized a need to revamp their approach. Key stakeholders included team members from inventory management, operations, and analytics.

Requirements and Challenges

The client’s primary objectives were to improve forecasting accuracy and streamline demand planning in NetSuite. They needed a custom module to replace manual Excel-based methods and unify disparate data points, including historical sales and current inventory. Specific pain points included a lack of visibility into on-hand, in-transit, and on-order quantities, as well as inefficiencies in tracking the flow of inventory through various fulfillment stages. They also needed to introduce item- and customer-level filters to enable more tailored forecasting.

Our Approach

We initiated a proof of concept by collaborating with stakeholders to define forecasting criteria and data structures. This included analyzing historical sales data, integrating multiple inventory states (on-hand, on-order, in-transit), and identifying automation opportunities. The project was scoped for an estimated 20 hours of effort, with development aligned to UAT (User Acceptance Testing) workflows. Communication was centralized through structured updates and testing feedback loops.

Demand Planning Scaled

Solution Delivered

We delivered a dynamic forecasting and demand planning framework tailored for NetSuite. The solution incorporated a rolling 12-month view of sales trends (based on 2025 data) and laid the foundation for future enhancements, including 2026 projections. Custom filters were added to allow segmentation by item and customer. The workbook was designed to support automation-ready logic, and we introduced formulas that calculate net on-order inventory (PO quantity minus in-transit quantity) to support better planning decisions.

Implementation Steps

  • Evaluated feasibility of a custom forecasting module within NetSuite.
  • Finalized forecasting structure using previous year’s sales data.
  • Implemented filters to allow forecasting by customer and item.
  • Integrated inventory visibility across on-hand, on-order, and in-transit states.
  • Developed and tested a formula for net on-order calculations.
  • Ensured tracking continuity from on-order to in-transit phases.
  • Delivered a workbook with a 12-month rolling forecast and reviewed it with end-users.

Results Achieved

The project resulted in a flexible, data-driven forecasting process that reduced reliance on static spreadsheets and manual entry. The new workbook enabled real-time scenario planning and gave visibility into inventory phases for smarter ordering. Teams were able to compare the tool’s projections against their Excel models, validating the new system’s accuracy. Stakeholders now have a stronger foundation to automate future inventory and demand processes, with clearer insights into customer needs and stock availability.

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Demand Planning Accuracy

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Forecasting Data Insights

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Increase in Forecast Efficiency

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NetSuite Client Satisfaction

Key Technologies

  • NetSuite Financials
  • NetSuite Inventory Management
  • RF Smart (WMS)
  • SPS Commerce for EDI
  • Workflow Optimization
  • Rapid Project Recovery Methods
  • Just in Time Client Training
  • Contineous Client Support
  • Manufacturing Sector Insights
  • Distribution Network Enhancements
  • Inventory Management Best Practices
  • Operational Workflow Improvements

Comprehensive Industry Expertise

Our client operates within the dynamic manufacturing and distribution industry, where precision and efficiency are paramount. This sector demands robust inventory management and accurate financial reporting to maintain competitive advantages. Our tailored solutions cater to these needs, ensuring seamless operations and strategic growth.

At Suite Answers That Work, we leverage our extensive experience to deliver unparalleled NetSuite solutions. Our team of specialists is dedicated to optimizing your business processes, enhancing operational efficiency, and ensuring your systems are aligned with industry standards. Trust us to transform your challenges into opportunities for success.

Unlock Your NetSuite Potential

Ready to optimize your NetSuite projects? Our expert consulting team is here to provide tailored solutions for your business needs. Reach out today to discover how we can help streamline your operations and enhance your system’s performance.